Support

We're here to help! Get assistance with NexaSync and find answers to common questions.

Contact Us

Email Support

For technical support, account issues, or general inquiries:

hello@madovertech.io

Phone Support

Call us for immediate assistance:

+91-9999879244

Schedule a Call

Book a time slot for a personalized consultation:

Schedule a Meeting

Frequently Asked Questions

How do I get started with NexaSync?

You can sign up for a free account by visiting our portal. Once registered, you'll receive access to our dashboard where you can start managing your field force.

How do I reset my password?

If you've forgotten your password, you can reset it from the login page. Click on "Forgot Password" and follow the instructions sent to your registered email address.

How do I add employees to my account?

After logging into your dashboard, navigate to the Employees section. Click "Add Employee" and fill in the required information. Each employee will receive a unique passcode for mobile app access.

What devices are supported?

NexaSync mobile app is available for iOS and Android devices. The web dashboard works on all modern browsers including Chrome, Firefox, Safari, and Edge.

How do I track employee attendance?

Employees can check in and check out using the mobile app. The attendance data is automatically synced to your dashboard where you can view daily, weekly, and monthly reports.

Is my data secure?

Yes, we take data security seriously. All data is encrypted in transit and at rest. We use industry-standard security measures to protect your information. For more details, please review our Privacy Policy.

Additional Resources

Privacy Policy

Learn how we protect your data

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Terms of Use

Read our terms and conditions

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Service Agreement

View our service agreement

Book a Demo

Schedule a personalized demo

Response Time

Email Support: We typically respond within 24-48 hours during business days.

Phone Support: Available during business hours (Monday - Friday, 9 AM - 6 PM IST).

Urgent Issues: For critical issues affecting your operations, please call us directly or mark your email as urgent.